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前台接待访客常用会话-2

放大字体缩小字体发布日期:2007-12-11 浏览次数: 2479
核心提示:一般的访客都是提前有预约的。但也有些没有预约的不速之客。这个时候前台应该怎样接待这些客人呢?我们看看Rose 是怎么做的吧??The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli. MR LI: Good morning. ROSE: Good morning


      一般的访客都是提前有预约的。但也有些没有预约的“不速之客”。这个时候前台应该怎样接待这些客人呢?我们看看Rose 是怎么做的吧!  

      The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli.  

      MR LI: Good morning.  

      ROSE: Good morning. Oh, Mr Li. How are you? '  

      MR LI: I'm fine, thanks, and you?  

      ROSE: Oh, busy as usual. Do you want to see Mr Shelli?  

      MR LI: Yes, please.  

      ROSE: Have you an appointment?  

      MR LI: Er…… No, I haven't. You see, I only arrived in the country this morning.  

      ROSE: Well, I know he's busy at the moment but I'll ask his secretary when he'll be free. Please sit down.  

      MR LI: Thank you.  (DIALS)  

      MARIA: Mr Shelli's office.  

      ROSE: Oh, hello Maria. It's reception again. I have Mr Li here. He hasn't an appointment but he'd like to see Mr Shelli. When will he be free?

      MARIA: Let me see …… Well, Hmmm, he'll be free about 12.30. Can Mr Li wait?  

      ROSE: Mr Shelli will be free about half past twelve. Can you wait?  

      MR LI: What's the time now?  

      ROSE: It's nearly 12: 00.  

      MR LI: Oh that's fine. I'll wait.  

      ROSE: (TO MARIA) Maria, Mr Li will wait.  

      MR LI: Right. I'll fetch him when Mr Shelli's free.  

      ROSE: Thanks. (REPLACES PHONE) (TO MR LI) She'll come and fetch you later.  

      MR LI: Thank you.  

      ROSE: where are you staying, Mr Li?  

      MR LI: At the Plaza.  ROSE: The Plaza?  

      MR LI: Yes, I usually stay there.

      更多翻译详细信息请点击: http://www.trans1.cn
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